Microsoft billing and account management

Table of contents. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history. Refunds and exchanges. Authorize or troubleshoot a purchase. Payment options and updates. Gift cards and Microsoft account balances.

Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Select a link below for the help you need to manage your Microsoft subscription. Need more help? The top of the Billing accounts detail page is your account profile and contains legal and tax information about your organization.

You can update your profile to change your legal address and phone number. This account is the legal entity that pays for the products that you purchase.

The following table lists the important terms that you see in the Billing accounts detail page. If you need to change the Sold-to name or address, but don't see an Edit link, you must contact support to change it. Requests for a Sold-to name change will require a credit check. Complete this form , and be ready to share one of following documents with Microsoft when you contact support:. Support can help with name and address changes where only the customer name changes, but the entity remains the same.

Documentation provided should clearly show that only the entity's name has changed. If the change is the result of a transaction, including the sale of business, a change of controls, or a divestiture or "spinoff" of a Customer Affiliate, please contact your Microsoft Seller. This section lists the shipping addresses associated with your billing account. When you make a purchase, you can use this address to identify where your purchase is shipped or used.

The shipping address is editable. You can add a shipping address or update the existing address. This address is used to determine the tax rate for your purchase. You can provide others with access to the billing account in the Microsoft admin center through roles and permissions. Only a billing account owner can grant access to a billing account. Your Microsoft account comes with 5GB of storage and the option to add more when you need it. Unleash your big ideas with the performance, innovative touchscreen designs, and premium materials of Surface devices.

Save time and stay organized—Cortana helps handle day-to-day tasks so you can stay on top of what matters most. With MSN, the information that enriches your life is accessible every moment of every day. One account for all things Microsoft One account. One place to manage it all.

Welcome to your account dashboard. Sign In Create a Microsoft account. New to Microsoft? Learn more. Security Change a password, update security information, and keep vital account details up-to-date. Privacy Review your search history, browsing and location activity, and more. Subscriptions Quickly renew and manage your favorite Microsoft subscriptions and services in one place.

Devices Find, lock, or erase a lost or stolen Windows 10 device, schedule a repair, and get support.