By updating that software, you may be able to enjoy new features or enhancements. See below for instructions on how to update. If your BlackBerry smartphone is integrated within an enterprise, check with your IT department to learn about plans for updating.
If you meet the browser requirements, check for a browser message on your screen prompting you to run an add-on. Once installed, connect your smartphone to your computer and you will automatically be prompted to update. From there, simply click Install Update to update your software. To get started, on the Home screen, swipe down from the top of the screen.
Tap Check for Updates. Erase data and apps from your Blackberry to free up memory if the software update fails to complete. Lack of memory and storage space can sometimes prevent Blackberry Desktop Software from successfully updating your device software.
Try deleting text messages, third-party applications, and web browsing history to free up memory on your device. Try resetting your Blackberry if your device malfunctions after installing the latest software update. In some cases, a corrupted update can cause software problems, but performing a reset can help restore your Blackberry to a working state. In some cases, problems with faulty hardware can interfere with your being able to successfully update your Blackberry.
Greater volumes of network traffic could prevent your Blackberry from being updated at certain times of the day. Open the Desktop Software and connect your BlackBerry to your computer. To check for any available updates select Device and Update my device.
The Desktop Software will check to see if there are any software updates available. Select Install. Follow the onscreen instructions to complete the update. Yes No. Not Helpful 0 Helpful 3. I've tried to update two Blackberry Curve s to the latest device software 7.
What do I do? Check your internet connection. If it's not strong enough then go to somewhere with free WiFi, like your local library, McDonald's, or some other place. Not Helpful 0 Helpful 2. Include your email address to get a message when this question is answered. Submit a Tip All tip submissions are carefully reviewed before being published. You Might Also Like How to. Playbook software update questions. By jac in forum General BlackBerry Issues. Replies: 3 Last Post: , PM.
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